Contact information

Thank you for your interest in Hobby Joy. Our customer service team is available to assist you with questions about products, orders, shipping, returns, refunds, and other store-related matters.

Business Information

Hobby Joy
732 Abraham Rd
Benton, Kentucky 42025
United States

Website: hobbyjoy.shop

Customer Service

Email: support@hobbyjoy.shop
Phone: +1 761 579 6612

Customer Service Hours

Monday–Friday: 9:00 AM–6:00 PM

Saturday, Sunday & U.S. holidays: Closed

Response Time

We aim to respond to customer inquiries within 24–48 business hours.

During periods of high inquiry volume, response times may be slightly longer.

Order Support

When contacting us about an existing order, please provide the following information whenever possible:

  • Full name

  • Order number

  • Email address used for the order

  • Description of your request or issue

  • Photos, if the product was damaged, defective, or incorrect

Providing this information helps us process your request more efficiently.

Contact Us

Hobby Joy
732 Abraham Rd
Benton, Kentucky 42025
United States

Email: support@hobbyjoy.shop
Phone: +1 761 579 6612